| A server error is logged, and my application has a Decision element that accesses a URI |
| Categories: Audium Call Services 3.4.x and 3.5 |
| Article ID: | 72 |
| Last updated: | January 29, 2007 |
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SUMMARY
A server error is present in the Audium Call Services logs, and the application includes a Decision element that powers its decision through a URI.
SYMPTOMS
An error message similar to the following is recorded in the log:
SERVER ERROR: An element encountered an exception of type com.audium.server.AudiumException with the message: An error occurred while trying to connect to http://SOME_ADDRESS/test.xml to obtain the dynamic decision configuration for decision 'Decision_01'.
RESOLUTION
While there are many reasons this error message may appear, by far the most common is that the developer has attempted to store Audium's decision XML externally and refer to it using a URI in their Decision element's configuration.
This causes the aforementioned error to be logged because the decision XML that is used within Audium Studio is not the same XML that should be used for Decision elements that access a URI. This other form of XML should conform to the Audium XML over HTTP API. For more information about this API, please refer to the Programmer Guide.
This problem can be resolved by copying the XML from this external file into the XML decision editor within Audium Studio (click on the Decision element, select "XML" from the drop-down, and then click "Edit XML" to bring up the editor).
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