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Java errors or "Windows Error 3" while installing Audium software
Categories: Audium Call Services 3.6, Audium Studio 5.2
Article ID: 310
Last updated: January 24, 2007
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SUMMARY

This article explains how to force audium.exe to use a particular Java installation, which may resolve certain issues on a machine with multiple Java installations.

SYMPTOMS

User is using Windows.

An error is displayed while trying to install Audium software (e.g. audium.exe or another installer) which indicates a Java problem.  One such error message is:

Windows error 3 occurred while loading the Java VM

RESOLUTION

An Audium installer can be forced to use a particular Java installation rather than your system's default.  Using this, you can ensure that it is using a supported Java version.  To do this:

1. Open a console (e.g. Start -> Run... -> cmd).

2. Navigate to where the installer file is located.

3. Run the installer with the LAX_VM option followed by the full path to the desired java.exe.  For example:

audium.exe LAX_VM "C:\Program Files\Java\j2re1.4.2_08\bin\java.exe"

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