| Semantic interpretation is not being returned |
| Categories: Audium Call Services 3.4.x and 3.5, Audium OpenSDK |
| Article ID: | 31 |
| Last updated: | November 02, 2006 |
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SUMMARY
A grammar that includes semantic interpretations for DTMF keypresses has been referenced in an Audium element, but the interpretations are not being returned. This only occurs on the Cisco DTMF gateway.
SYMPTOMS
For example, although the grammar includes semantic interpretations, they are not being stored in a Form's nbestinterpretation1 variable.
RESOLUTION
The Cisco DTMF gateway does not support semantic interpretations, therefore it will not return any that you include in your grammars.
If you need to determine the semantic interpretation of a DTMF input, it is recommended that you follow the Form element with a Decision element. Then, configure the Decision element to look at the values of the Form once it is done, and interpret the results appropriately (i.e. the work that the grammar would normally perform).
This problem only applies to this particular gateway.
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