Article ID:	296
Last updated:	December 12, 2006

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SUMMARY

This article explains how to debug issues related to licensing in Call Services.

SYMPTOMS

There are problems with a license for Call Services, obtaining a new license, or appliying the obtained license.

RESOLUTION

During startup, Call Services will check the license and verify whether the existing license is valid. Call Services will not work without a valid license.

Note that as of Call Services 3.6 the licensing mechanism has changed. For further details about licensing, common questions and solutions please refer to the following articles:

• An introduction to Audium Studio 5.x's and Audium Call Services 3.6.x's new licensing
• Answers to Common Licensing Questions
• How to activate Audium Call Services 3.6 for the first time, or reactivate to update its license
• Why should I upgrade to Studio 5.1.3 and Call Services 3.6.4?