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VoiceXML mentioning technical difficulties comes up when testing HelloWorld sample
Categories: Audium Installation Guide (CS 3.4.x / 3.5 and Studio 3.4.x)
Article ID: 196
Last updated: November 02, 2006
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SUMMARY

This article explains what might cause this problem, as well as possible solutions.

SYMPTOMS

When running the HelloWorld sample application to test if Audium Call Services is running, a VoiceXML page appears indicating that there are technical difficulties.

RESOLUTION

Several possibilities exist for this error:

  • The application name was not typed in exactly as it appears in the URL shown in the previous option. All application names do not have spaces
  • There is no Hello World application deployed on Call Services. Check the INSTALLATION_PATH/CallServices/applications folder. If it does not contain a folder named HelloWorld, this application will have to be newly deployed from Audium Studio.
  • When the application server was launched, Call Services encountered an error. See the troubleshooting options in this section for resolutions.

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