| Audium Call Services shows an error on startup containing "Error accessing license files..." |
| Categories: Audium Installation Guide (CS 3.4.x / 3.5 and Studio 3.4.x) |
| Article ID: | 190 |
| Last updated: | November 02, 2006 |
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SUMMARY
This article explains causes for this error message, and possible resolutions.
SYMPTOMS
N/A
RESOLUTION
Make sure Audium Call Services-specific license files are placed in the folder:
INSTALLATION_PATH\CallServices\license
(Linux and Solaris only) The license files must have read access. If they were copied from a Windows system, there is a chance they were given unusual permissions. Change the permissions giving them read access.
If the license files were distributed by email and were not compressed (i.e. as a ZIP or TAR file), the files are likely corrupt. Get a new license file and make sure that the sender compresses the files to avoid corruption.
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