Article ID:	187
Last updated:	January 12, 2007

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The Audium uninstaller provides two different uninstall methods – a complete uninstall, which uninstalls Audium Studio and Audium Call Services, or uninstalling specific components. On Windows, the uninstaller can be run by selecting Start -> All Programs -> Audium and choosing Uninstall Audium or running the executable named "Uninstall Audium.exe" located in the UninstallerData folder. On Linux or Solaris, the uninstaller can be run by navigating to the UninstallerData folder found in the installation directory and running the executable file Uninstall_Audium.

This option will uninstall all components of Audium, regardless of when each component was installed. The uninstaller will act as described in each of the following sections.

The uninstaller allows for the removal of individual components, while retaining all other components regardless of when the component was installed.

The uninstaller will delete the entire Studio folder in the installation directory, including the license and all projects stored within it. Should the user desire to retain these projects, they must first be exported to a different location. Note that if Studio was configured to store its projects in a directory outside of the Studio directory, the uninstaller will not affect those projects.

The uninstaller deletes only those files that were installed in the original Call Services installation. Custom applications, license files, log files, custom Java code in the common folder, etc. will not be deleted by the uninstaller. Entire directories will be deleted only if all files within the directory were previously installed by the Audium installer. Even though the uninstaller will leave some content alone, it is strongly suggested to back up all data to be retained before proceeding with the uninstallation process.

Note that every application server extracts the Call Services web application archive (WAR) file into a separate folder and then uses this folder from then on. Since the uninstaller does not delete this folder, the user is responsible for deleting this. Refer to the application server documentation on how to do this. Some application servers (such as Apache Tomcat), allow this folder to be deleted manually, others (such as IBM WebSphere) require the use of a web-based console to remove a deployed web application.

The uninstaller can also delete selected gateway adapters or all adapters. Note that with no gateway adapters installed, Audium Call Services will be unable to load any deployed applications.

It is strongly suggested to use the Audium uninstaller provided to properly uninstall all or some components. However, if manual uninstallation is required, the following sections describe the process of deleting all or individual components.

To uninstall Audium in its entirety, perform the following steps:

1. Delete the installation directory.

2. Delete the Audium Call Services web application archive (WAR) file and expanded archive folder. Refer to the application server documentation on how to do this. For some application servers (such as Apache Tomcat), the WAR file and expanded folder are located in the same place and can be manually deleted. Others (such as IBM WebSphere) require the use of a web-based console to remove a deployed web application.

3. For a Windows installation, remove the shortcuts and the Audium folder within the Start menu.

Deleting Audium Studio involves two steps:

1. Delete the folder in which Studio resides:
   
   INSTALLATION_PATH/Studio
   
2. Remove the Windows shortcuts and the Audium folder within the Start menu.

Deleting Audium Call Services involves two steps:

1. Delete the folder in which Call Services resides:
   
   INSTALLATION_PATH/CallServices

2. Delete the Audium Call Services web application archive (WAR) file and expanded archive folder. Refer to the application server documentation on how to do this. For some application servers (such as Apache Tomcat), the WAR file and expanded folder are located in the same place and can be manually deleted. Others (such as IBM WebSphere) require the use of a web-based console to remove a deployed web application.

Deleting Audium Gateway Adapters involves simply deleting the appropriate folder(s) found in the Audium Call Services folder:

Note that Call Services must be shut down before this can be done. Also note that any applications that refer to the deleted gateway adapters will not load when Call Services starts up.