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Running Audium
Categories: Audium Installation Guide (CS 3.4.x / 3.5 and Studio 3.4.x)
Article ID: 186
Last updated: January 12, 2007
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SUMMARY

To verify a successful installation of Audium Studio, it should be opened without any errors. To verify a successful installation of Audium Call Services, an application deployed on it should be called by simulating a voice browser using a web browser. Each process is described in this article.

SYMPTOMS

N/A

RESOLUTION

Running Audium

To verify a successful installation of Audium Studio, it should be opened without any errors. To verify a successful installation of Audium Call Services, an application deployed on it should be called by simulating a voice browser using a web browser. Each process is described in the following sections.

Verifying Audium Studio (Windows Only)

If the user chose to install shortcuts to Audium Studio, double-click on that shortcut. If a shortcut was not installed, the user must launch Studio by double-clicking on the startup script found at:

INSTALLATION_PATH/Studio/startStudio.cmd

Studio should launch without errors and display a blank workspace. If an error is displayed, refer to the Troubleshooting section in this document.

Verifying Audium Call Services

  1. Start the application server with Audium Call Services installed. Most application servers open a console window with information about the application server and web applications installed on it. For those that do not open a display or are installed as a Windows service, the content normally sent to the console may be stored in a log file located on the application server directory. The console window or content should show Audium Call Services and the one included application, "HelloWorld", loading without any errors. Should errors appear, please refer to the Troubleshooting section in this document.

  2. To test that the application server itself is running properly, open a web browser on the local machine and enter the URL: "http://localhost:PORT/" where PORT is the port the application server is configured to listen on (on Tomcat, for example, this is set to port 8080 by default). If the default application server web page appears, the server is working as expected.

  3. To test that Call Services was installed correctly, type this URL in the web browser:

    http://localhost:PORT/Audium/Server?audium_application=HelloWorld


    where PORT is the port the application server is configured to listen on (on Tomcat, for example, this is set to port 8080 by default).

  4. The web browser should display VoiceXML that contains the text "Welcome to our Hello World sample application…". If the display shows VoiceXML referring to an error, please refer to the Troubleshooting section in this document.

  5. Congratulations! Audium Call Services has been properly installed and is now running.
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