| On Error Notification |
| Categories: User Guide Ch2: Audium Components in Detail |
| Article ID: | 163 |
| Last updated: | February 28, 2006 |
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SUMMARY
This article describes what On Error Notification classes are used for.
SYMPTOMS
N/A
RESOLUTION
When errors occur on Audium Call Services, the application-specific error voice element will handle how to handle the caller. If specified, the on error notification Java class can be configured to be activated when an error occurs. The class is given information about the application and some basic call information to allow the developer to specify the action accordingly. The developer can write this class to perform whatever they wish.
The most common purpose for the on error notification class is to perform some custom notification, something to indicate at runtime that an error occurred. This could involve paging an administrator or integrating with a third-party trouble ticket and notification process. Since the notification usually involves an administrator whose responsibility is the entire Audium Call Services, the Java class, once specified, will apply to any error that prematurely ends a call on any Audium application.
Note that this class is used for notification purposes; it does not allow the call to recover from the error. Note also that there is no XML API equivalent for the on error notification; if done at all, it must be written in Java.
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