Article ID:	161
Last updated:	February 28, 2006

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SUMMARY

This article describes what Dynamic Element Configurations are, and what they are used for.

SYMPTOMS

N/A

RESOLUTION

Each configurable voice, action, and decision element used in an application must have a configuration. Usually, the configuration will be fixed - it acts the same for every caller that visits it. In these situations, the designer using Audium Builder for Studio creates this configuration in the Configuration Pane. This configuration is saved as an XML file when the application is deployed.

There are situations, though, that a configuration for an element depends on information known only at runtime – it is dynamic. An example would be to configure the Audium audio voice element to play a greeting message depending on the time of the day. Only at runtime does the application know the exact calling time and therefore what greeting message to play.

To produce dynamic configurations, programming is required. Dynamic element configurations are responsible for taking a base configuration (a partial configuration created in the Audium Builder for Studio), adding to it or changing it depending on the application business logic, and returning the desired element configuration to Audium Call Services.