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How to update applications that are in production with active callers
Categories: Audium Call Services 3.4.x and 3.5
Article ID: 13
Last updated: November 02, 2006
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SUMMARY

This article shows how to update an individual application or all applications deployed on Audium Call Services that are in production with active callers.

SYMPTOMS

Audium provides a suite of OA&M tools to help administrators gracefully manage application and server startup, updates, suspension and retirement.

This article provides a brief overview of the recommended approach to gracefully updating an application or server with active callers.  This process ensures that active callers are not dropped when an application is updated.

RESOLUTION 

The OA&M scripts for gracefully updating applications are divided into two sets, one for individual applications and one for all applications deployed to Audium Call Services.

The scripts to gracefully update individual applications are found in the admin folder of the application to be updated. (ex Windows:  C:\Program Files\Audium\Call Services\applications\YOUR_APP_NAME\admin)

* Windows users should use the script named updateApp.bat
* Linux/Solaris users should use the script named updateApp.sh

The scripts to update all applications deployed on Audium Call Services are found in the main admin folder located in AUDIUM_HOME (ex Windows:  C:\Program Files\Audium\Call Services\admin)

* Windows users should run the script named updateAllApps.bat
* Linux/Solaris users should run the script named updateAllApps.sh found in the admin folder of AUDIUM_HOME

This script essentially runs the update script for each application that is deployed on Audium Call Services.

Please refer to Chapter 4: Administration in the User Guide for complete information regarding updating applications.
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