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Step-by-step debugging tips
Step-by-step instructions to help debug problems in Audium software
There were 15 questions found in this category:
  1. How to address a problem with Audium software
    There is an issue with Audium software Problem occurs when using Call Services, such as starting up, running voice application(s),calling into voice application(s), etc. Problem occurs when building a voice application in Studio or with Studio in

  2. How to debug calls that end in an immediate hangup with no error audio
    This article explains how to debug a caller being dropped without any error message.

  3. How to debug calls that experience an unexpected error message
    When I call into my application, system hangs up up on me without any message, an error message is played back or I hear TTS instead of pre-recorded audio files Make sure that Call Services started properly and that there were no errors during start

  4. How to debug issues in Call Services
    There is a problem with Call Services Call Services does not start at all after a fresh installation, upgrade or without any apparent reason My voice application does not load When I call into my application I hear nothing or hear an unexpected

  5. How to debug issues in Studio
    How to debug problems with Studio when working on an application There is a problem with built-in Studio functionality There is a problem with adding or extending elements/components/GUI in Studio How to debug issues with built-

  6. How to debug issues when an application fails to load
    My newly created voice application does not load Make sure that Call Services starts up properly and that there are no errors during startup. The following article helps to debug issues related to Call Services startup: How to debug issues with Ca

  7. How to debug issues when an application plays back an error message
    When I call into an application, it fails with an error message Java exception was thrown and logged in the Call Services logs  VoiceXML error event was thrown and logged in the Call Services logs How to debug J

  8. How to debug issues with AUDIUM_HOME variable
    This article explains how to debug issues with setting up the AUDIUM_HOME variable.

  9. How to debug issues with built-in Studio functionality
    There is a problem with built-in Studio functionality There is a problem with my license There is a problem with GUI behavior Automatic update and/or Online Activation in Studio does not work Studio 5.1 has new and improve

  10. How to debug issues with Call Services not starting
    Call Services instance does not start at all; or, I have more than one instance of Call Services on the same machine and the wrong one starts up The Call Services WAR file Audium.war is not deployed to an application server The variable AUDIUM_

  11. How to debug issues with custom extensions in Studio
    There are problems with adding or extending elements/components/GUI in Studio There are problems with setting up source control system or another external resource Custom element does not show up in Studio Configuring source contro

  12. How to debug issues with installing Call Services WAR file
    This article explains how to debug issues with Call Services' WAR file.

  13. How to debug issues with licensing in Call Services
    This article explains how to debug issues related to licensing in Call Services.

  14. How to debug Java exceptions
    This article explains how to debug issues related to Java exceptions encountered when calling into a voice application.

  15. How to debug VoiceXML errors
    This article explains how to debug VoiceXML errors events thrown by your voice browser.


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