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Audium Call Services 3.6
Articles regarding Audium Call Services 3.6.x

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There were 22 questions found in this category:
  1. An introduction to Audium Studio 5.x's and Audium Call Services 3.6.x's new licensing
    Our licensing mechanism was updated in Audium Studio 5.x and Audium Call Services 3.6.x; this article explains how these new systems work.

  2. Answers to Common Licensing Questions
    Since the introduction of our new and improved licensing scheme in Audium Studio 5.x and Audium Call Services 3.6.x, we have heard several common questions from our users.  This article lists those questions, and provides answers.

  3. Audium Call Services web-based admin consoles
    Audium Call Services 3.6.x supports several web-based administrative consoles.  This article lists those consoles, how to access them, and what they are each used for.

  4. Call Services 3.6.2 - 3.6.4 sometimes starts producing excessive error log entries
    This article describes a known issue in Audium Call Services 3.6.2 - 3.6.4, and a workaround to avoid it.  Note that this issue has been resolved and will be included in the next post-3.6.4 maintenance release.

  5. How can I change the username and password used to access the Software Activation Console?
    This article explains how users can change the username and password used to login to the Software Activation Console (which are first chosen during installation).

  6. How do I configure Call Services to use a proxy for Internet access?
    This article explains how to configure Call Services to access the Internet via a proxy.

  7. How to activate Audium Call Services 3.6 for the first time, or reactivate to update its license
    This article explains both how to activate Audium Call Services 3.6 for the first time, and how to reactivate it at a later time to update its license (e.g. to add support for a new feature).

  8. How to deploy an Audium application from Audium Studio to Audium Call Services
    This article explains how to deploy an Audium application from Audium Studio to Audium Call Services, to make it available to callers.

  9. How to enable VoiceXML debug mode on Audium Call Services 3.6
    This article explains how to enable detailed VoiceXML debug logs in Audium Call Services 3.6.x.

  10. How to set Audium Home from the WebSphere Administrative Console
    This articles explains how Audium users who run Audium Call Services on WebSphere can set the Audium Home JVM property to the location of their Audium Home directory using the WebSphere Administrative Console.

  11. How to test Hotlinks using a web browser
    This article explains how you can use a web browser to test Hotlinks in a deployed Audium application.

  12. Java errors or "Windows Error 3" while installing Audium software
    This article explains how to force audium.exe to use a particular Java installation, which may resolve certain issues on a machine with multiple Java installations.

  13. My license has not expired, why am I receiving a license expired error?
    This article explains conditions under which you might receive an error about an expired license even though your license has not expired.

  14. Passing session and element data to a VoiceXML Insert element causes a semantic error, why?
    SUMMARY This article explains what kind of session and element data might cause problems for VoiceXML Insert elements, and how to resolve this issue. SYMTPOMS The voice browser is throwing an error.semantic event, and your voice application uses a VoiceXML Insert element with the "Include: All El

  15. Solution to UnsatisfiedLinkError on some Windows Advance Server 2000 machines
    This article explains an error that is seen on a small percentage of Windows Advance Server 2000 machines running Audium Call Services 3.6.x, relating to the licensing libraries.

  16. Tomcat option adjustments that can improve Audium Call Services performance
    This article explains several Tomcat options that can be adjusted to improve the performance of Audium Call Services.

  17. Using Ecmascript (Javascript) in your Audium applications
    This article describes some reasons why you might include Ecmascript in your Audium application's root document for use at runtime.

  18. What other versions of Audium software are my current gateway adapters compatible with?
    This article discusses how gateway adapters are versioned, so that you can determine which other versions of Audium software your current adapters are compatible with.

  19. Where should custom SayItSmart plugin classes be deployed?


    This article explains into which directories custom SayItSmart plugin classes should be deployed.

  20. Why does the built-in Math element store a value of -0 or NaN?
    This article explains various return values of the built-in Math element that developers should be aware of.

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